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5th Avenue

New York

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Boston

Burlington Mall

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Brooklyn

City Point

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Columbus Circle Logo

Columbus Circle

The Shops at Columbus Circle

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Dallas

The Hill

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Hudson Yards

Hudson Yards

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Los Angeles

Century City

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New Jersey

Garden State Plaza

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South Norwalk

The SoNo Collection

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Covid-19 FAQ

Families, we are so happy to have you back! All of our stores are open and welcoming customers safely.

We’ve made some changes to our experience and COVID policies, modified our crafts and activities to ensure the highest safety standards, and have routine cleanings in store.

At our New York stores (including Hudson Yards, Brooklyn, Fifth Avenue, Columbus Circle) adults and children ages 2+ are required to wear face coverings. Our Counselors are also required to wear face coverings.

In accordance with NYC health guidelines, in order to enjoy ticketed experiences, activities in the theater, seated craft activities, and birthday parties at CAMP, we require proof of at least one vaccination for children ages 5 - 11, and proof of full vaccination for anyone over 12. We will require full vaccination for children ages 5 - 11 years old effective January 28th, 2022.

At our Texas and Connecticut stores we are requiring face coverings for children ages 2-12 and all adults, vaccinated and unvaccinated, in accordance with local mandates. Our Counselors are required to wear face coverings.

At our New Jersey store we recommend unvaccinated and vaccinated children and adults wear a mask. Our Counselors are required to wear face coverings.

For families who prefer to experience CAMP from home, camp.com has a large selection of toys and books plus great articles and guides for things to do with your family.

Have more questions? Read on or email hi@camp.com.

FAQ

Can we play behind the magic door?

Yes! Our experiences behind the magic door are open with safety protocols and guidelines in place to keep high touch surfaces and shared materials sanitized and clean for the safety of our customers.

Do you still offer activities beyond the magic door?

We do! Stop by to purchase and enjoy a signature CAMP craft kit on-site or to-go. You can also sign up for one of our awesome Counselor-led activities. Reserve your spot ahead of time on each store's location page or just walk right in!

Are you limiting store visitors?

We have removed restrictions in our stores for general visits and shopping. CAMP can accommodate social distancing on request for our activities and ticketed events in the theater.

What are the current in-store safety protocols?

  • We disinfect multi-touch surfaces hourly at all of our stores.

  • We sanitize any shared materials or demos after use.

  • All CAMP locations are fully stocked with PPE equipment such as disposable gloves, masks and hand sanitizing stations.

Do I need to wear a mask upon entering your store?

  • At our New York stores (including Hudson Yards, Brooklyn, Fifth Avenue, Columbus Circle) we require adults and children age 2 and up to wear face masks. Our Counselors are also required to wear face coverings.

  • At our Texas store we are requiring face coverings for children age 2 and up and all adults, vaccinated and unvaccinated,  in accordance with local mandates. Our Counselors are required to wear face coverings.

  • At our Connecticut store we are requiring face coverings for children age 2 and up and all adults, vaccinated and unvaccinated, in accordance with local mandates.

  • At our New Jersey store we recommend unvaccinated and vaccinated children and adults wear a mask. Our Counselors are required to wear face coverings.

Please speak with a Counselor regarding any special needs or reach out to hi@camp.com prior to your visit. If you didn’t bring a mask, we have a selection of cute and comfortable CAMP branded masks available for sale in-store.

What about the Counselors? How are they staying safe and keeping us safe?

We follow all mandatory protocols and every employee submits a wellness check every day before coming to CAMP. We do temperature checks for our staff and follow all CDC guidelines.

Our Counselors are required to maintain social distancing and wear masks at all times.

Can we bring strollers in?

You can bring strollers into all stores except 5th Avenue, but we do have stroller check available at our 5th Avenue store.

Do you offer curbside pickup?

Not officially, but if you call any of our stores and pay by phone, one of our Counselors would be happy to run your purchase out to you!

We also offer same day delivery within a certain radius of our stores. Ask a Counselor in store or email hi@camp.com to see if we can reach your delivery destination the same day.

Are you still hosting birthday celebrations?

We sure are! Visit CAMP Celebrations for more information on hosting a birthday party with CAMP.

If you prefer to party from home, book a virtual celebration with CAMP and one of our amazing entertainers. Check out camp.com/celebrate to see the types of celebrations we offer and book your party online.